Susan Robinson MBA, MBICSc

Susan has worked within facilities management for over 25 years in both the private and public sectors. She has expertise in all aspects of the industry, in particular hygiene services. Susan is the Chairman of the Midlands Region of the British Institute of Cleaning Science (BICSc) and has recently been elected to its National Council. Susan served on the working party for the National Standards of Cleanliness in the NHS. She is a qualified trainer and assessor for BICSc Operator Proficiency Certificates and NVQ's, and is also a qualified teacher for higher education.
Terry Robinson MBIFM, MMS

Terry has undertaken a variety of management roles during his 30 year career and now operates as a management consultant within the healthcare sector. He has worked as an internal management consultant and has a wide experience in clinical and facilities management in the NHS. Working in these environments has provided him the opportunity to gain valuable experience in a number of key areas including the management of large complex services; outsourcing; best value; process redesign, and project management.
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Contact address:

Desford Consultancy Limited
Chagford House
Kingfisher Close

Tel/Fax: +44 (0)1455 828332

email: [email protected]

Desford Consultancy Ltd, Tel: +44 (0) 1455 828332, E-mail: [email protected]
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